Privacy Policy

1. Who we are

AdClawPro operates an AI visibility SaaS platform. This policy explains what personal data we collect, why and your rights. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA); see also our PDPA Notice.

2. Data we collect

Account data (name, work email, organisation and website), billing data (payment tokens handled by Stripe; we do not store card numbers), website scan data (publicly available pages), chat conversations collected by the embedded AI agent (visitor messages, email addresses voluntarily provided, IP-derived country), and product usage telemetry.

3. How we use it

To provide scans, generated content and chat services; to bill usage and prevent abuse; to improve heuristics and scoring; and to send service notices. We do not sell personal data. When AI providers are enabled, prompts may be processed by the provider you configured; in demo mode all processing stays on our infrastructure.

4. Data sharing

With sub-processors required to run the service (hosting, email delivery, payment processing, optional AI model providers), under data-processing terms, or where required by law.

5. Retention

Account data is retained while your account is active and for 12 months after deletion for legal/backup reasons. You can request earlier deletion. Chat and scan logs are retained for up to 24 months unless a shorter period is configured for your site.

6. Security

Passwords are hashed with bcrypt, secrets are encrypted at rest (AES-256-GCM), sessions use hardened cookies, and all pages are served over HTTPS in production.

7. Your rights

You may access, correct, export or delete your personal data, and withdraw consent. Contact the data protection officer at privacy@adclawpro.com.

8. Cookies

We use a strictly necessary session cookie to keep you signed in. No advertising or third-party tracking cookies are set on our dashboard.